Mphasis Hiring BE/B- Tech, BCA, MCA, MBA, BSc/MSc Freshers for Customer Support Associate - Fresher Jobs 2022
Mphasis Hiring BE/B- Tech, BCA, MCA, MBA, BSc/MSc Freshers for Customer Support Associate in Bangalore.
Job Position: Customer Support Associate
Qualification: Bachelor’s / Graduation / Equivalent
Job Type: Operations
Experience: Freshers – 0 years
Job Category: Full Time
Job description
- Answering Customer Calls as per training imparted and Standard Call Handling Procedures available
- Making Outbound Calls as per the training imparted and the adhering to the standard call handling procedure
- Recording appropriate notes on the account of all calls made (wherever applicable)
- Adhere to Compliance
Eligibility criteria:
- Graduation/Post Graduation Full Time pass-outs ONLY from recognized universities
Skills
- Excellent Communication skills (Written & Verbal)
- Good Analytical, logical and reasoning skills
- Computer Fundamentals
- Good keyboard skills – needs to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy
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