Groww has announced a job notification for the post of Graduate Trainee- Customer Success. A student from Any discipline can apply for Groww Recruitment 2022. Interested and eligible candidates can read more details below.
Job Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Eligibility Criteria:
- Undergraduate courses with a Finance background (BCom, BBA, BBM).
- 50% cut-off – 10th, 12th, and Graduation.
- No backlogs and Gap years.
Preferred skill:
- Eagerness to learn about the company’s products and their capabilities.
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.· Knowledge of other regional languages is helpful if the company works within the country.
About Groww:
Groww is India’s fastest-growing investment platform. Our long-term vision is to become the trusted money partner of ~100M Indians with core products in investment & banking.
How to Apply?
Interested and Eligible candidates can apply for this drive online by clicking APPLY HERE at the link below.
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