- Company name: PTC
- Website: ptc.com
- Job Position: Technical Support Engineer, Associate
- Location: Pune
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: B.E/ B.Tech/ BCA/ B.Sc
- Batch: 2018/ 2019/ 2020/ 2021/ 2022
- Salary: Min 8 LPA (Expected)
Job details:
- Provide technical support and advice to customers and partners regarding implementation, customization, deployment, and optimization of our PLM applications
- Utilize PTC’s case management tool to log issues, track associated status and related activities.
- The goal is to meet the high demands of our end customers who use PTC PLM solutions in a mission-critical environment.
- To do so, you provide high-quality support service to our customers and partners, minimizing their efforts, eliminating risks, and with best support experience.
- Use of your technical and industry-specific IT knowledge to provide extended support activities (technical trainings, webinars, mentoring etc.)
- Create and publish knowledge articles for re-use by PTC customers and employees.
Qualification:
- Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
- 0-2 years experience with practical knowledge in a related support, services field that comprises of technical and soft skills.
- Experience working with technically diverse teams. Strong verbal and written communication skills for English is required, however, other international languages such as German, French is a plus
How to Apply?
- First and Foremost, read all the information: Job Description, Qualification, Role information, etc.
- After reading, scroll down and click on the Apply Link.
- You will be redirected to PTC official website.
- Scroll down and click on Apply button.
- Upload your resume, enter all the required fields, and submit your application.
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